Welcome to Familia Healthcare
At Familia Healthcare, our team comprises highly skilled healthcare professionals who treat your loved ones as if they were our own. We are wholeheartedly dedicated to ensure that each and every client receives the utmost quality therapy, conveniently delivered wherever you are. Our commitment extends beyond the surface and we pride ourselves on offering the kind of care that feels just like family.
Why Choose Us?
Compassionate Care
Our caring professionals provide compassionate care, mirroring the love and attention your family provides.
Highest Quality Therapy
We are committed to delivering the highest quality therapy, tailored to your specific needs, ensuring the best possible outcomes.
Convenient Care
We bring our expertise to you, at a location of your comfort and choice, making therapy accessible and convenient.
Family-Like Atmosphere
We foster a warm, welcoming environment that feels like an extension of your own family.
Experience the Difference
What sets us different from other providers is that Familia Healthcare is not just about providing excellent health services but also about a genuine connection. Your loved ones are our loved ones, and their well-being is our priority. We're here for you every step of the way, delivering healthcare with a personal touch.
Our Services
Home Care Packages (HCP) / Commonwealth Home Support Programme (CHSP)
Aged Care facility
Workers Compensation
NDIS
Enhanced Primary Care (EPC)
Women health/ post-partum
Private health fund services
Any other musculoskeletal conditions or sports injuries
We’re recognised by leading Australian regulatory bodies
FAQS
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What should I do if I need to cancel or reschedule an appointment?To avoid charges, please cancel your appointment by contacting us at least 24 hours in advance before the scheduled appointment. Appointments cancelled within 24 hours or no-shows will incur the full service cost. NDIS appointment cancellations will follow applicable governing bodies and policies. For our complete terms and conditions, kindly get in touch with us. If you wish to reschedule, simply contact our friendly admin staff via phone or email, and we will get it sorted for you.
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Can I come to your clinic?No, we do not have a clinic location that you can come to, as we specialise in mobile healthcare services, which means we will provide services in the comfort and convenience of a location of your choice.
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Do I need a referral?Private consultations do NOT require a referral from a doctor. However, Workers compensation, Comprehensive Third Party (CTP), Department of Veteran Affairs (DVA) and Enhanced Primary Care plans (EPC) do require a referral from a doctor.
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Does the consultation fee cover everything including travels?Yes, our consultation fees cover absolute everything including travels of our therapists to your place. There will not be any hidden costs.
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How do I make an appointment?To make an appointment, simply fill in the form in the “book” tab. Alternatively, feel free to call or email us and our friendly admin staff will help you decide the right service for your treatment, at a time and place that suits you best.
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What payment methods do you accept?We accept all major credit and debit card payments, cash, private health insurances and so on. In addition, we will ensure a smooth claiming process if your services are externally or government funded (eg. HCP, NDIS, DVA, EPC, worker’s compensation). All you need to do is to enjoy the services and we will take care of all the hassles.